‘The Challenger BPO’
VeriCall distinguish ourselves from historic outsourced contact centres with a modern approach to sales and service which embraces information technology practices that avoid the costs and complexities of traditional outsourcing.
A unique blend of artificial intelligence, robotic process automation and mobile and digital orchestration technologies enable us to easily deconstruct and re-engineer your current processes and customer journeys – helping your brand keep pace with change and demand.
Our fresh and innovative take on outsourcing, combined with our proven operational expertise and flexible 24/7 service delivery model helps our clients to accelerate their outsourcing strategies, realise improved customer experience, increase operating profits and develop a sustainable competitive edge.
What We Do
PCI Compliant Payments in 1-2-1 Social Media Conversations
Targeted transactional communications
Omni Channel Customer Service Solutions
Outbound Dialling Campaigns
PSP Integrations for Card Payments and Direct Debit
Customer Journey Optimisation
Bespoke Reporting Solutions
Bespoke IVR Development
Out of Hours Support
Retention, turnaround, win-back and debt recovery solutions
- Outbound dialling campaigns
- Whitemail fulfillment
- Automated solutions for payment card updating
- Intelligently payment retry cycle
- Inbound and outbound
- Geographic and Non-Geographic
- Campaign specific numbers
SMS Campaign Management
- Cost effective
- Automated and manual messaging
- Transactional and marketing campaigns
CRM and subscription life cycle management
For business enquiries please call +44 203 455 2222 or complete the form below.