VeriCall Solutions :: BPO, PCI Compliant Payments, Omni-Channel

VeriCall offer business People, Technology and Solutions

The perfect combination for you

VeriCall embraces both people and technology and brings them together with innovative and intuitive solutions to, essentially, make engaging with your customers easier and more efficient – AND, of course, more cost effective!
We help you keep pace with change and demand by making sure we are constantly evolving and blending Artificial Intelligence (AI) and mobile and digital technologies with highly trained and motivated people that offers your company a 24/7, 365-day range of services.
At VeriCall’s Engagement Hub these elements are combined to provide you with industry leading, tailored solutions that can work with any size of company from Micro to SME to Enterprise.

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Our Tailored Solutions for you

PCI Compliance

BPO Services

Pippa the PA

Omni-channel

Our Case Studies

Customers we have helped.

Telecom 2 - Business Development Team

Telecom 2 wanted high quality leads and we gave them to them!

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AI Empowering ‘Super Agents’ to do more

The march of the machines continues unabated in the outsource industry...

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Rubicon- CSR select Vericall to support launch

Vericall supports Rubicon-CSR in revolutionising charitable giving.

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78 %

UK consumers want more human interactions across all channels.

59 %

Of all consumers feel companies have lost the 'Human touch'.

38 %

Of consumers report that the employees they interact with understand their needs.

51 %

Of businesses rate exceptional customer services as highest driver of customer loyalty.

VeriCall can help you improve these numbers!

Meet the Team

Adam Taylor

CEO

Andy Fletcher

CFO

Dan Scott

Contact Centre Manager

How we work

4 steps to success

Scoping the Project

We will scope - with you - the full opportunity

Analysis

We undertake an operations analysis of the whole project

Possible Solutions

We shape a menu of possible solutions that suits YOU!

Enabling Success

We ensure throughout the process that the right tools, systems and process are implemented

Contact us

News

Ross Sampson
May 26, 2020

How VeriCall Future Proofed the company for the COVID-19 era

In these unprecedented times VeriCall had to move quickly to move to Working from Home - and that is when all our future proof planning paid off.

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Laszlo Kemeny
May 06, 2020

VeriCall CEO Adam Taylor hosting webinar on Contact Centres

Vericall's CEO Adam Taylor will be giving a keynote talk online called Contact Centres - The Forgotten Essential Service.

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Laszlo Kemeny
Apr 25, 2020

CEO of Vericall Adam Taylor to keynote speak at Next Generation Best Practice CX & CC Conference

The Next Generation Best Practice CX & CC Conference will provide the attendees with the opportunity to hear from the business professionals who manage the challenges of running a busy Contact Centre

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Newsletter

„TECHNOLOGY IS BEST WHEN IT BRINGS PEOPLE TOGETHER” Matt Wallenberg

VeriCall offer business People, Technology and Solutions