Why VeriCall?

‘The Challenger BPO’

VeriCall distinguish ourselves from historic outsourced contact centres with a modern approach to sales and service which embraces information technology practices that avoid the costs and complexities of traditional outsourcing.

A unique blend of artificial intelligence, robotic process automation and mobile and digital orchestration technologies enable us to easily deconstruct and re-engineer your current processes and customer journeys – helping your brand keep pace with change and demand.

Our fresh and innovative take on outsourcing, combined with our proven operational expertise and flexible 24/7 service delivery model helps our clients to accelerate their outsourcing strategies, realise improved customer experience, increase operating profits and develop a sustainable competitive edge.

What We Do

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PCI Compliant Payments in 1-2-1 Social Media Conversations

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Targeted transactional communications

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Omni Channel Customer Service Solutions

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Outbound Dialling Campaigns

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PSP Integrations for Card Payments and Direct Debit

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Customer Journey Optimisation

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Bespoke Reporting Solutions

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24/7 Coverage

Additional Services

Bespoke IVR Development

Out of Hours Support

Retention, turnaround, win-back and debt recovery solutions

Outbound dialling campaigns
Whitemail fulfillment
Automated solutions for payment card updating
Intelligently payment retry cycle

Telephony services

Inbound and outbound
Geographic and Non-Geographic
Campaign specific numbers

SMS Campaign Management

Cost effective
Automated and manual messaging
Transactional and marketing campaigns

CRM and subscription life cycle management

Contact Us

For business enquiries please call +44 203 455 2222 or complete the form below.

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