Fife Business Awards
UK Contact Centre Forum
Corporate excellence awards
DSS compliant
DSS compliant
DSS compliant
DSS compliant
Abertay UNIVERSITY
MRM Global
11850
118118

VeriCall offer business People, Technology and Solutions

The perfect combination for you

VeriCall embraces both people and technology and brings them together with innovative and intuitive solutions to, essentially, make engaging with your customers easier and more efficient – AND, of course, more cost effective!
We help you keep pace with change and demand by making sure we are constantly evolving and blending Artificial Intelligence (AI) and mobile and digital technologies with highly trained and motivated people that offers your company a 24/7, 365-day range of services.
At VeriCall’s Engagement Hub these elements are combined to provide you with industry leading, tailored solutions that can work with any size of company from Micro to SME to Enterprise.

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Our Tailored Solutions for you

PCI Compliance

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BPO Services

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Pippa the PA

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Omni-channel

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Our Case Studies

Customers we have helped.

Rubicon CSR

Telecom 2 - Business Development Team

Telecom 2 wanted high quality leads and we gave them to them!

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AI Empowering ‘Super Agents’ To Improve Your Customers’ Experiences

AI Empowering ‘Super Agents’ to do more

The march of the machines continues unabated in the outsource industry...

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rubicon-csr

Rubicon- CSR select Vericall to support launch

Vericall supports Rubicon-CSR in revolutionising charitable giving.

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78 %

UK consumers want more human interactions across all channels.

59 %

Of all consumers feel companies have lost the 'Human touch'.

38 %

Of consumers report that the employees they interact with understand their needs.

51 %

Of businesses rate exceptional customer services as highest driver of customer loyalty.

VeriCall can help you improve these numbers!

Meet the Team

Adam Taylor
Adam Taylor
CEO
Andy Fletcher
Andy Fletcher
CFO
Dan Scott
Dan Scott
Contact Centre Manager

How we work

4 steps to success

Scoping the Project

We will scope - with you - the full opportunity

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Analysis

We undertake an operations analysis of the whole project

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Possible Solutions

We shape a menu of possible solutions that suits YOU!

Enabling Success

We ensure throughout the process that the right tools, systems and process are implemented

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Contact us

Contact us

News

UK Contact Centre Forum
Corporate excellence awards
DSS compliant
DSS compliant
Fife Business Awards
Contact Center Word Membeship
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