Our Values

“We believe that contacting brands and service providers should be as easy and enjoyable as possible. We are obsessed with delivering experiences that make your customers feel special.”

Our values represent who we are and what we stand for as a company

  • Customer Obsessed – We believe that the customer should be a forefront of all decisions. Every effort should be given to ensuring that every customer interaction delivers the best possible experience for the customer.
  • Streamline and Simplify – We believe in working in the simplest, most straight forward way possible. Making things easy for staff and customers makes interactions more enjoyable.
  • Continually Improving – We believe that we should always be striving to do better in everything we do. We encourage open and honest communication and encourage everyone at every level to speak up if they see areas for improvement.
  • Teamwork – We all work together, regardless of role or seniority, in order to deliver exceptional service and help VeriCall win.
  • Respect – We value our people, encourage their development and reward the exceptional. We also value the communities in which we live and work, and we aim to give back whenever possible.
  • Will to Win – We strive to be the best, setting the standards for the industry.
  • Accountability – we are all personally accountable to deliver on these commitments.