Why VeriCall Chose Fife?

A question we constantly are asked is ‘Why did you chose Fife/Scotland for your new location?’ The answer is simple, ‘The People’! People are the most important part of any customer service organisation, and for VeriCall to deliver on our goal...

Our Mission

Our Values “We believe that contacting brands and service providers should be as easy and enjoyable as possible. We are obsessed with delivering experiences that make your customers feel special.” Our values represent who we are and what we stand for as a company...

AI Empowering ‘Super Agents’ To Improve Your Customers’ Experiences

The march of the machines continues unabated in the outsource industry, the breadth and variety of ‘AI’ and ‘Machines Learning’ solutions on offer from various providers can make it difficult to navigate the waters and determine the right solutions for your business....