In 2019 there were an estimated 2.8 billion Social Media users worldwide, and we at VeriCall recognise that customers increasingly want to interact with your company through the platform of their choiceSocial Media is now the preferred method – and for all ages! Whether its WhatsApp, Facebook, or Twitter these channels are now essential customer engagement channels.VeriCall understands this, and have partnered with award winning technology provider SOTpay to develop Social Media interactions that allow PCI compliant, secure payments through 1-2-1 Social conversations.With VeriCall agents you can achieve complete contact resolution through Social Media, without your customers ever leaving the platform.Learn More