PCI Payments
Compliance with Payment Card Industry Data Security Standards (PCI DSS) is a contractual requirement of the merchant
agreement between a merchant and their acquirer. It applies to ALL entities that store, process and/or transmit payment card data, irrespective of the quantity of payments processed.
PCI DSS also applies to Third Party Service Providers, who support merchants that may have outsourced any part of the payment handling process. Outsourcing does not release an entity from their obligation to be compliant
with PCI DSS.
Failure to comply with
the security requirements of the card schemes can put a business and its customers at risk of payment card compromise and significant fines.
Nobody likes reading their sensitive card data aloud over the phone to a stranger.
VeriCall provides customers with alternate payment options to ensure that the security of their card data is respected,
eliminating the need to dictate card information via voice over the phone.
By using VeriCall, the agent can stay in constant communication with the customer throughout the entire call or transaction.
As the merchant agent is on hand for the entirety of the payment process, any support required by the customer is instant, which greatly improves customer satisfaction and reduces the number of abandoned calls.
VeriCall also verifies the identity of the caller, reducing the risk of fraud related activity on customer’s accounts.